Dtech Solutions Privacy Policy
Effective Date: July 31, 2026
1. Introduction
Dtech Solutions is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you subscribe to our high-speed optical fiber broadband services across the Salem district.
2. Information We Collect
We collect information you provide directly to us when subscribing or contacting us:
- Personal Details: Name, physical installation address in Salem, billing address.
- Contact Details: Phone numbers (9514719000, 9514729000), email address (support@dtechsolutions.com).
- Account Information: Broadband plan choice, payment transaction details, service history.
3. How We Use Your Information
We use your collected personal information for the following purposes:
- To provision, install, and operate our high-speed fiber internet and OTT platforms.
- To process monthly billings, payments, and account status updates.
- To respond to service requests, support queries, and troubleshoot network performance.
- To comply with legal obligations and telecom regulations of India.
4. Data Security
We implement industry-standard administrative, physical, and technical security measures designed to protect your personal data from unauthorized access, alteration, disclosure, or destruction.
5. Contact Us
If you have any questions, feedback, or concerns regarding this Privacy Policy, please contact our support team at:
Email: support@dtechsolutions.com
Call: 9514719000 / 9514729000
Address: Salem, Tamil Nadu, India